LIMITATIONS ON CLAIMS

Regulations regarding hygiene require us to limit claims to only those sex dolls or products that have NOT been used by the customer in a sexual manner.  And yes, there is a test that shows if the dolls has been used!  So please report claims early before using, no matter how tempting it may be to ‘give it a run’ first!

Because each doll is uniquely created and individually hand made, there will be some slight differences and variations in dolls.  These should never be extreme, but may differ slightly from the images you have seen in small degrees.

Skin imperfections – Just like humans, dolls will vary slightly as mentioned above.   So small skin imperfections will not be covered and should be thought of as adding uniqueness or character to your sex doll.  However, if there is ANY MAJOR DAMAGE to skin, please report to use immediately.

Nails – Finger and toe nails are not meant to be permanently fixed to the dolls.  This is on purpose and allows you, our valued customers, to change them, paint them or get rid of them all together.  So keep this in mind before filing a claim, as we do not cover general nail fall offs, but will just advise you to buy any nail set available on the market to replace.

Make-up – The doll manufacturers pay individual make up artists to apply make up to each doll after creation.  This means that their may be slight differences from the photos, since its isn’t applied by a machine.  There is an extreme amount of effort put into making these dolls appear just as in photos however, so rest assured any difference will be very small.

Eyelashes – Just like the nails, eyelashes are meant to be replaceable and in the event that an eyelash falls off, just re-apply normally using a tpe safe adhesive.