ORDER PROCESS & DELIVERY

 

At Dirty Knights Sex Dolls, commitment to your every need is our primary focus.  We have over 35 years in customer service across several industries and pride ourselves in treating our clients, not as just customers, but has life long partners!  From the ordering process to the front door delivery, we are here for you every step of the way.  And it don’t stop there, we promote loyalty and trust by offering our repeat customers specials not available to all!  So with Dirty Knights Sex Dolls, you’ll have more than one reason to stick around.  A Beautiful Day Begins With Dirty Knights!

Order Process

ORDER PROCESS

 

When you place your sex doll order, we immediately begin the production process to make your perfect sex doll come to life.  Because each doll is custom made to the specifications you choose, it takes approximately 1 week to create.  On average, another week for packaging, shipment processing and delivery.  So about 2 weeks from order to home delivery, give or take.    During this time, you are kept up to date on all phases of the process so you are always in the know!

SHIPPING

 

Once production of your doll has completed and the quality control department have signed off – the doll will be ready for shipping. Typically dolls are shipped by air using only express couriers like UPS and Fedex. International delivery will take between 3- 7 days, with live tracking available from the courier.

Shipping
Discreet

DISCREET

 

We understand the importance of privacy. Therefore, Each doll is carefully packaged in a way the hides the contents of the box. Only you will know what has been delivered as there is no indication on the outside of the box. This is called white glove delivery and we are confident you will be happy with the packaging and delivery service.

CUSTOMS CLEARANCE AND FEES

 

You DO NOT have to worry about customs clearance or Import Duties. We have you covered!.. All import duties levied by your local authority – on import, will be paid for by us so no hidden costs. we will also take care of customs clearance process for you.

Customs Clearance
cat in box

PACKAGING

 

Each doll is packaged into a plain brown cardboard box with protective packaging and shock resistant foam within. Depending on the size of the doll, the box may approximately 150cm tall, 42cm wide and 28cm deep.

SOME COMMON QUESTIONS:

 

WHY DON’T YOU SHIP TO MY COUNTRY?

 

Worldwide shipping is available from DirtyKnightsSexDolls.com.  However, if you reside in a country that prohibits sex dolls, we reserve the right to cancel and refund the order. For more information, please contact us.

 

DO YOU LET ME KNOW WHEN MY DELIVERY IS COMING?

 

Shipments are tracked from step one of your order and can be viewed from completion of your order to front door delivery.
Custom delivery dates can be arranged if needed, contact us after ordering to set this up.

 

WHAT IS YOUR REFUND & REPLACEMENT POLICY?

 

For info on returns and our DKSD Guarantee, visit this page.